Customer Support Channels
A 1–hour Response Guarantee
Supplying good quality support without delay is our high priority, so that we support each Linux web hosting packages plan with a 1–hour ticket response guarantee. As you share a ticket or send us an e–mail, our customer support crew will do their best to present the most acceptable answer to your situation and to offer you guidance in a timely fashion.
A Top–quality Support Service
Contact us every time required. Our crew of qualified professionals will undoubtedly be on–line for you 24x7x365 to reply to all your problems and to sort out any situation you will probably have. You can easily post a help and support ticket from your Hosting Control Panel or send us an email message any time. Furthermore, on working days, you are able to ring us or work with the live chat service.
An Intuitive Help Section
Our Control Panel offers a detailed know–how base that’s built–into all sections. In each part, you will find a Help press button which will load for you a variety of step–by–step guides on how to use a particular option or perform a particular action. Also, we have generated tutorial films so its possible to get a better idea of the Control Panel’s interface.