Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • In the Hosting Control Panel you can find a detailed Help section offering multiple instructional articles and regularly asked questions. They are compiled by our support team of well–trained techs. Simply type in your question and our smart system will provide you with the most suitable answer.

  • Top quality support service
  • Educational Videos

  • We have prepared a collection of instructional video tutorials that visually display how to sort out a common problem connected with your Linux web hosting packages account. You’ll find the instructional videos in the Help Center.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 support service with a sixty–minute ticket response time guarantee. Our team of professional customer service technicians will be available to you to reply to all the queries that you may have. During non–peak hours, an answer will be supplied within just 20 minutes.